Cookie Policy
We use cookies across our websites to improve their performance and enhance your user experience. This page explains how we use cookies and how you can control them.
What is a Cookie?
A cookie is a small text file that is placed on your computer or mobile device when you visit a website. Cookies are widely used to make websites work efficiently and to provide information to the site owners.
Why Are Cookies Used?
Cookies perform various functions, such as:
- Essential Functions: Enabling core website functionality.
- Enhancing User Experience: Remembering your preferences and settings.
- Analytics and Performance: Understanding how visitors use our websites.
- Marketing: Delivering relevant advertisements.
How Do We Use Cookies on Our Websites?
Cookies are set by our websites (first-party cookies) and may also be set by third parties whose services we use (third-party cookies).
We use cookies to:
- Ensure Website Functionality: Keep track of whether your browser has JavaScript enabled.
- Remember Consent: Keep track of whether you have agreed to our cookie policy.
- Manage Sessions: Keep track of whether you are logged in or out of the website.
- Analytics: Anonymously measure how you interact with the website through tools like Google Analytics.
- Marketing and Advertising: Deliver relevant content and advertisements.
- Live Chat and Support: Enable our live chat support options.
- Social Media Integration: Allow you to share pages with social networks such as Facebook and LinkedIn.
- Zoho Applications: We use Zoho apps extensively, which may set cookies to support our CRM, email marketing, surveys, and support services.
The Types of Cookies We Use
We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device for a set period or until you delete them).
- Essential Cookies
These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
- Drupal (Content Management System):
- SESS*: Recognizes if you are logged in; expires when you exit your browser.
- has_js: Indicates whether your browser has JavaScript enabled; expires when you exit your browser.
- cookie-agreed: Logs whether you have consented to the use of cookies; expires after 100 days.
- Analytics Cookies
These cookies help us understand how visitors interact with our websites by collecting and reporting information anonymously.
- Google Analytics:
- _ga: Used to distinguish users; expires after 2 years.
- _gid: Used to distinguish users; expires after 24 hours.
- _gat_UA-XXXXXXXXX-X: Used to throttle request rate; expires after 1 minute.
- Marketing and Advertising Cookies
These cookies are used to deliver advertisements more relevant to you and your interests.
- Zoho CRM and Marketing Applications:
- Zoho may set cookies such as zc_consent, zuid, JSESSIONID, which help in managing email marketing, surveys, and customer support interactions.
- Facebook Pixel:
- Used to deliver targeted advertisements on Facebook and measure the effectiveness of our ads; cookies may include fr, tr.
- LinkedIn Insight Tag:
- Helps track conversions from LinkedIn ads and retarget website visitors; cookies may include lidc, bcookie, bscookie.
- Functional Cookies
These cookies allow the website to provide enhanced functionality and personalization.
- Live Chat Support:
- Cookies may be set by our live chat providers to enable chat functionality and remember chat history.
- Social Media Cookies
These cookies are set by social media services that we have added to the site to enable you to share our content with your network.
- AddThis:
- __atuvc, __atuvs: Enable content sharing; expire after 2 years.
Zoho Applications and Cookies
We use Zoho applications for various services, including:
- Zoho CRM: For managing customer relationships.
- Zoho Campaigns: For email marketing.
- Zoho Survey: For conducting surveys.
- Zoho SalesIQ: For live chat support.
These applications may set cookies to enhance your experience, such as remembering your preferences and interactions with our services.
How to Manage Cookies
Consent
When you first visit our websites, we will ask for your consent to set non-essential cookies on your device. You can manage your cookie preferences at any time by adjusting the settings in our cookie consent banner or through your browser settings.
Browser Settings
You can block or delete cookies by changing your browser settings. However, please note that disabling cookies may affect the functionality of our websites.
- Google Chrome: Manage cookies and site data
- Mozilla Firefox: Enable and disable cookies
- Safari: Manage cookies and website data
- Internet Explorer: Delete and manage cookies
Third-Party Websites
Our websites may contain links to other websites. This cookie policy does not apply to those websites, and we encourage you to read their privacy and cookie policies.
Further Information
For more detailed information about cookies and how they are used, you can visit All About Cookies or the ICO’s Guide to Cookies.
Contact Us
If you have any questions about our use of cookies or other technologies, please email us at marketing@inventyagroup.com.
For more information about how we collect, store, and handle your data, please view our Privacy Policy.
Last updated: September 2024
Additional Notes:
- Compliance with GDPR and PECR: We are committed to complying with the EU General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR). We ensure that we obtain your consent before placing non-essential cookies on your device.
- Cookie Consent Banner: Upon your first visit to our websites, you will see a cookie consent banner requesting your permission to use cookies. You can accept all cookies, reject non-essential cookies, or customize your preferences.
- Updating Your Preferences: You can change your cookie preferences at any time by accessing the cookie settings on our websites or through your browser settings.